Pengelolaan Tata Usaha dalam Peningkatan Pelayanan Administrasi di MTs Al-Asna Barat

Penulis

  • Imroatul Khasana Akademi Komunitas Teknologi Syarifuddin Lumajang, Indonesia
  • Rani Nurul Laili Herzegovina Akademi Komunitas Teknologi Syarifuddin Lumajang, Indonesia

DOI:

https://doi.org/10.58472/jipsh.v1i2.35

Kata Kunci:

Administrative Management, Administrative Services

Abstrak

The purpose of this study is to examine how MTs Al-Asna Barat's administration is managed in order to enhance administrative services, as well as to pinpoint challenges and potential solutions.  The research employs a descriptive qualitative methodology, gathering data via observations, interviews, and documentation.  According to the study's findings, effective administrative management can boost service effectiveness, increase the correctness of paperwork, and fortify the madrasah management level's decision-making process. Delays in document collecting, inadequate archival facilities, and a lack of digitization are the primary challenges. Implementing an information technology-based administration system, enhancing HR competencies, and modifying work systems are some of the tactics used. This study emphasizes how crucial it is to manage school administration by putting quality management principles, transformational leadership, and digital system integration into practice. These results have ramifications for how educational institutions can create administrative policies that are flexible and responsive to the times.

Referensi

Alfiani, R., & Nugraha, S. (2021). Competency-Based Management in School Administration. Jurnal Pendidikan Manajemen, 12(3), 112-125.

Altın, M., & Baş, G. (2022). E-Governance in Educational Administration: Digitalization and Challenges. Education and Information Technologies, 27(6), 7653–7671.

Asadullah, M. N., & Chaudhury, N. (2016). To Madrasah or not to Madrasah: The question and correlates of enrollment in Islamic schools in Bangladesh. International Journal of Educational Development, 49, 55-69.

Baloch, F., Raza, S., & Tariq, M. (2019). Digital Transformation in Education: Challenges and Opportunities. Education and Information Technologies, 24(3), 2123-2138.

Basri, M., Suwandi, T., & Wibowo, A. (2022). Quality Assurance and Administrative Performance in Secondary Education. Journal of Educational Research and Practice, 12(2), 96–110.

Bryson, J. M., Crosby, B. C., & Stone, M. M. (2015). Designing and Implementing Cross-Sector Collaborations: Needed and Challenging. Public Administration Review, 75(5), 647–663.

Bush, T. (2020). Theories of Educational Leadership and Management (5th ed.). Sage.

Cheng, K. M., & Cheung, A. C. (2021). Governance in Education: School-based Management in Asia. Compare: A Journal of Comparative and International Education, 51(2), 137–156.

Creswell, J. W., & Poth, C. N. (2018). Qualitative Inquiry and Research Design: Choosing Among Five Approaches (4th ed.). Sage.

Dumay, J., & Dai, T. (2017). Integrated thinking as a cultural control. Meditari Accountancy Research, 25(4), 574–604.

Firdaus, A., & Suharti, L. (2020). Penerapan Model COSO pada Manajemen Sekolah. Jurnal Manajemen Pendidikan, 8(2), 56–70.

Fitriani, D., & Maulana, A. (2021). Digital Archive Management in Educational Institutions. Jurnal Administrasi Pendidikan Indonesia, 8(1), 1–10.

Grubb, W. N., & Tredway, L. (2019). The Elusive Logic of School Leadership. Harvard Education Press.

Gunawan, A., & Akhmadi, A. (2022). Penguatan Kolaborasi Pemangku Kepentingan dalam Manajemen Sekolah. Jurnal Manajemen Pendidikan, 10(1), 88–102.

Halim, S., Zulfikar, T., & Syah, M. (2022). Administrative Reform in Islamic Schools: Trends and Challenges. International Journal of Islamic Educational Studies, 4(1), 33–49.

Hasanah, U., & Mukhlis, R. (2020). Evaluasi Manajemen Berbasis Sekolah di Madrasah Tsanawiyah. Jurnal Ilmu Pendidikan dan Sosial, 4(2), 201–215.

Irma, R. D. A., & Noviani, D. (2023). Administrasi Tata Usaha Pendidikan. Social, Educational, Learning and Language (SELL), 1(1), 43-54.

Kusumawardani, R., & Rachman, A. (2022). Pengembangan Kompetensi Tenaga Administrasi Pendidikan Berbasis Teknologi. Jurnal Manajemen Pendidikan, 10(1), 32–45.

Latief, M., Nuryani, E., & Zakaria, M. (2022). Evaluasi Layanan Administrasi Menggunakan Model SERVQUAL. Jurnal Evaluasi Pendidikan, 13(1), 45–59.

Li, J., & Zhong, H. (2020). Smart Education Administration: A New Era of Digital Governance. Journal of Educational Technology, 15(4), 215–230.

Marlina, S., & Widodo, S. (2022). Kepemimpinan Transformasional dan Kinerja Tenaga Administrasi di Sekolah Menengah. Jurnal Manajemen Pendidikan Islam, 6(2), 87–101.

Maulana, F. (2022). Decision Support System in School Administrative Management. Jurnal Teknologi dan Pendidikan, 9(2), 155–169.

Mukhlis, R., Sari, N., & Handayani, T. (2023). Evaluasi Program Administrasi Sekolah Menggunakan Model CIPP. Jurnal Evaluasi Pendidikan Islam, 6(1), 59–75.

Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality. Journal of Retailing, 64(1), 12–40.

Permana, A., & Kartikasari, N. (2020). Pelatihan Berbasis Kinerja untuk Tenaga Administrasi Sekolah. Jurnal Administrasi dan Manajemen Pendidikan, 8(3), 223–235.

Putra, Y., & Agustina, D. (2023). Sistem Informasi Administrasi Sekolah Berbasis Terintegrasi. Jurnal Sistem Informasi Pendidikan, 11(1), 45–59.

Rahman, A., Yuniarti, R., & Saputra, E. (2021). Sistem Informasi Manajemen Sekolah dalam Era Digital. Jurnal Teknologi Pendidikan, 23(1), 87–99.

Rahmawati, F., Santosa, M. B., & Hariri, H. (2021). Implementasi E-Governance pada Administrasi Sekolah Menengah. Jurnal Pendidikan Digital, 4(1), 72–85.

Sa’adah, N. (2021). Kesiapan Digitalisasi Administrasi Pendidikan di Sekolah Menengah. Jurnal Transformasi Manajemen Pendidikan, 4(2), 98–112.

Sallis, E. (2020). Total Quality Management in Education (4th ed.). Routledge.

Shapiro, J. P., & Stefkovich, J. A. (2016). Ethical Leadership and Decision Making in Education (4th ed.). Routledge.

Siregar, A., & Santoso, B. (2019). Peran Tata Usaha dalam Implementasi Manajemen Berbasis Sekolah. Jurnal Kependidikan, 5(2), 144–160.

Spillane, J. P., Hopkins, M., & Sweet, T. M. (2021). School Administrative Networks and Leadership. American Journal of Education, 127(3), 389–422.

Tafsir, M. (2022). Penguatan Sistem Pengendalian Internal Administrasi Sekolah. Jurnal Audit dan Pengendalian, 7(1), 55–66.

Wijaya, T. (2021). Manajemen Mutu Layanan Publik dalam Pendidikan. Jurnal Manajemen Pelayanan Publik, 7(1), 55–66.

Yilmaz, R. M., & Bayraktar, S. (2023). A Review of Electronic Administration Practices in Education. Education and Information Technologies, 28(2), 1191–1213.

Yin, R. K. (2018). Case Study Research and Applications: Design and Methods (6th ed.). Sage.

Unduhan

Diterbitkan

2025-07-01

Cara Mengutip

Khasana, I., & Nurul Laili Herzegovina, R. (2025). Pengelolaan Tata Usaha dalam Peningkatan Pelayanan Administrasi di MTs Al-Asna Barat. Jurnal Ilmu Pendidikan, Sosial Dan Humaniora, 1(2), 112–121. https://doi.org/10.58472/jipsh.v1i2.35

Terbitan

Bagian

Artikel

Artikel Serupa

Anda juga bisa Mulai pencarian similarity tingkat lanjut untuk artikel ini.